Google My Business Agency Madrid

Google Business Profile & Maps Experts in Madrid

At our agency specializing in Google Business Profile, we help businesses create, optimize, and rank their company profiles on Google.

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Google Business Profile in Madrid

Expert agency for Google Business Profile in Madrid

Creation, optimization, and complete management of your Google Business Profile. Dominate local searches, attract more potential customers near you, and protect your online reputation.

Profile Creation

We set up your Google Business Profile with all your business information so customers can find you easily

Profile Optimization

We optimize your text, categories, and images to ensure your listing conveys a professional and attractive image

Local Positioning

We apply local SEO so your business stands out on Google Maps and in nearby searches

Review Management

We monitor and respond to reviews strategically to strengthen your brand's credibility

Fake Review Reporting

We detect and report fake reviews to protect your business's integrity and trustworthiness

Content Publishing

We publish offers, news, and events to keep your listing active and attract more customers

Special Hours

We manage holidays, long weekends, exceptional closures, and special business hours

Local Google Ads

Targeted local advertising campaigns to boost your visibility and attract more customers

Analytics & Insights

Detailed performance tracking, insights, and monthly reports to optimize your strategy

Verified listing

Your Business

5.0 (127 reviews)
Digital agency • Open
Madrid, Spain
+34 9XX XXX XXX
Mon-Fri: 9:00 AM - 6:00 PM
Recent reviews127 reviews
C
Carlos M.
2 days ago

Excellent agency! Very professional and responsive team.

Response from Hostino

Thank you Carlos for your trust! See you soon!

L
Laura G.
1 week ago

Impeccable service, visible results very quickly.

Response from Hostino

Thank you Laura! Your satisfaction is our priority.

Your review score Protected and verified
4.8 /5

Boost your local visibility — get listed today

Setup • Management • Ranking • Reviews management

Google Business Profile Agency in Madrid

Hostino™ is an agency specializing in Google Business Profile in Madrid. We help established businesses in Madrid strengthen their local presence on Google and Google Maps, as well as on location services of other platforms like Instagram, Snapchat, and Waze.

Whether it's for creating location listings for hotels, stores, retail shops, showrooms, offices, restaurants, clinics, law firms, schools, or institutions, or for managing multi-location listings across multiple cities, at Hostino™ we handle the entire process from A to Z.

Call us now at +34 951 838 669 and entrust your Google Business Profile management to Google-certified experts.

Google Business Profile Agency Madrid - Google Business Profile and Google Maps

Multi-Location Management

Business Location Groups Multi-Location

Take control of your local presence across all of Spain. Bulk verification and centralized management of all your locations.

Brand Example Presence across multiple cities
63 locations
Madrid 18 locations
Barcelona 24 locations
Valencia 12 locations
Sevilla 9 locations
63 Total locations
15 Cities covered
100% Verified listings
Review score by city Average: 4.7/5
Madrid
4.8
Barcelona
4.7
Valencia
4.6
Sevilla
4.7
Audit & Diagnosis

Complete Google Maps Audit

Identification of all existing listings by city and analysis of their current status

Suspended Listing Recovery

Fast recovery of suspended listings and restoration of their visibility on Google

What We Do

Ownership Recovery

Secure transfer to your company's official account with complete verification

Secure Verification

Validation by postal mail, phone, or video call based on your preferences

New Listing Creation

Creation and verification of locations not yet indexed on Google Maps

Business Location Groups

Centralized organization of all your locations under one entity on Google

What is a Google Business Profile agency?

A Google Business Profile agency in Madrid is a company specialized in creating, optimizing, and managing Google Business Profiles to help your business stand out on Google Maps and in local searches.

In other words, we are experts in making your business more visible when someone searches for products or services near their location.

In Spain, over 46% of Google searches have local intent, and 76% of users who search for a nearby business visit it within 24 hours. If your Google Business Profile listing isn't optimized, you're losing customers every day to your competition.

Google Business Profile agencies work with local shops, restaurants, clinics, professional firms, and franchises, helping businesses of all sizes attract more customers in their area.

Call us now at +34 951 838 669 and entrust your Google Business Profile management to Google-certified experts.

What is a Google Business Profile agency in Madrid

Google Business Profile & AI

Protect your AI Reputation

AI engines like ChatGPT, Perplexity, and Claude use your Google reviews to formulate their responses. Unmanaged negative reviews directly impact what AI says about your brand.

Audit Results Sample business - Madrid
2.2 / 5
Average rating with 18 reviews No response from the business
JL
John Lewis 1 month ago

"Extremely slow service even though no one was waiting inside..."

No response
MG
Mary Garcia 1 year ago

"Total lack of professionalism, zero service quality"

No response
Impact on AI ChatGPT, Perplexity, Claude...

AI engines use Google reviews to generate their responses. Your negative reviews directly impact what AI says about you.

ChatGPT GPT-4
U
User

What is the reputation of this company in Spain?

AI
ChatGPT

According to customer reviews on Google, several branches show very low ratings (2.2/5) with complaints about:

  • Excessive wait times
  • Lack of professionalism
  • Customer service that is unresponsive

Urgent action required

These unanswered negative reviews damage your image and influence AI engine recommendations.

Five-star reviews on Google Business Profile

In addition to our Google Business Profile creation, management, and optimization services in Madrid, we provide our clients with various effective tools that make it easy and encourage their own customers to leave reviews on their Google profile:

Website integration: We add review buttons to your website, emails, and social media to maximize opportunities for receiving reviews.

QR code stickers: We design and print stickers with QR codes that redirect directly to your Google Business Profile review page.

NFC cards: Allow your customers to leave Google reviews easily with just a single tap from their phone.

Call us now at +34 951 838 669 and entrust your Google Business Profile management to Hostino.

Five-star Google Business Profile reviews in Madrid - QR stickers and NFC cards

How we optimize your
Google Business Profile in Madrid

A complete and proven process to maximize your local visibility. From listing creation to ongoing review and content management.

+80% Visibility

Listing Creation or Removal

We set up your Google Business Profile from scratch, optimized with local keywords to stand out from your competition. We also handle complete removal if your business requires it.

  • Strategic keywords
  • Service catalog
  • Optimized categories
  • Professional photos
24/7 Monitoring

Complete Listing Management

We keep your profile always up-to-date and competitive. We monitor your competition, apply Google's latest updates, and send you monthly reports with reach and click metrics.

  • Continuous improvement
  • Competitor monitoring
  • Monthly reports
  • Ongoing optimization
+300% Reviews

Positive Review Generation

We implement proven strategies to get more reviews from satisfied customers. More 5-star reviews mean better positioning on Google Maps and greater trust.

  • Tailored strategies
  • QR stickers
  • NFC cards
  • Automated follow-up
100% Responded

Review & Response Management

We respond to all reviews in a personalized and professional manner. We handle negative reviews tactfully, turning potential crises into opportunities to demonstrate your commitment.

  • Personalized responses
  • Crisis management
  • Professional tone
  • Q&A handling
95% Success

Fake Review Removal

We detect and report fraudulent reviews or competitor attacks that harm your reputation. We apply Google's official procedures and follow up until removal.

  • Fraud detection
  • Google reporting
  • Process tracking
  • Brand protection
+200% Engagement

News & Updates Publishing

We create regular posts with offers, news, and events to keep your profile active. A profile with fresh content ranks better and shows that your business is thriving.

  • Weekly posts
  • Offers & promos
  • Events & news
  • Optimized content

Ready to dominate local searches?

Call us at +34 951 838 669 and start getting more customers from Google.

Request a quote

FAQ - Google Business Profile Madrid

A Google Business Profile, formerly known as Google My Business, is a free tool that allows businesses to manage their online presence on Google Search and Google Maps. It's like your digital business card: it displays your name, address, phone number, hours, photos, customer reviews, and much more.

When someone searches 'hair salon near me' or 'plumber in Valencia', Google shows relevant business profiles with all this information. If you don't have an optimized listing, you're losing customers who are searching for exactly what you offer.

It's an essential tool for any local business that wants to attract customers in their area of influence.

A Google Business Profile agency is a company specialized in creating, optimizing, and managing business profiles on Google. We handle everything needed to make your business stand out on Google Maps and in local searches.

Our services include: listing creation and verification, complete profile optimization (categories, description, attributes, photos), review management, regular content publishing, suspension resolution, and strategies to outrank your competition in local rankings.

Hiring a specialized agency saves you time, avoids costly mistakes (like suspensions), and maximizes your visibility to attract more customers.

Creating a Google Business Profile listing requires compliance with Google's guidelines and terms. You must provide accurate information: business name, address, phone number, business category, website, and quality photos. Google then requests verification, typically by postal mail (a PIN code sent to your address) or sometimes by phone or email.

Our agency guides you through every step: we properly prepare your information, select the most relevant categories, and manage the verification process to ensure your Google Business Profile is approved quickly and correctly.

A suspension typically occurs when Google detects an inconsistency (incomplete address, fake number, incorrect category) or a violation of their Google policies.

It can also happen if the business is considered a 'service-area business' (one that travels to customers) without a valid physical address.

In this case, it's essential to analyze the exact reason for the suspension. Our agency handles the diagnosis and reactivation process.

We provide the necessary documentation (invoices, business registration, proof of address) and make the case to Google to unlock your listing. Without experience, a suspension can last months, while with professional guidance, the resolution time is significantly reduced.

Generally, creating a Google Business Profile only takes a few minutes, and verification is usually completed the same day in most cases.

However, depending on the location or type of business, Google may request additional verification such as video verification or sending a postal code by mail, which can extend the process by 1 to 2 weeks.

With our agency, we carefully prepare your application from the start to avoid rejections and suspensions. This significantly reduces timelines and maximizes your chances of fast verification.

The final duration mainly depends on the accuracy of the information provided and the type of verification Google proposes for your business.

Promoting a Google Business Profile listing is done through Google Ads. Specifically, this allows you to highlight your business profile directly in search results and on Google Maps, ahead of your competitors.

So when customers search for your services or products, your listing appears at the top with a 'Sponsored' label.

Our agency manages the setup of Google Ads campaigns linked to your Google Business Profile: selecting the right keywords, geographic targeting (by city or neighborhood), budget configuration, and performance tracking.

The advantage is that you can immediately capture calls, direction requests, and visits to your website.

By simultaneously optimizing your listing and your campaigns, we create a true synergy: your organic presence is strengthened, and advertising allows you to accelerate visibility to generate more customers faster.

Absolutely! Our Google Business Profile and local SEO experts first analyze your competitors' strategy: category selection, number and quality of reviews, photo optimization, keywords used on their website, etc.

Then, we implement a tailored action plan to improve your visibility: complete optimization of your Google Business Profile, review generation, regular content, and natural positioning of your listing.

However, it's important to understand that there's no miracle solution in just a few days.

Outranking your competitors sometimes requires regular follow-up over several months—the time needed for Google to take optimizations into account and for your presence to gain credibility. With continuous support, you can not only catch up to your competitors but surpass them sustainably.

It often happens that a Google Business Profile has already been created by a former employee, a vendor, or automatically by Google using information found online.

In this case, you can request ownership transfer. The process involves clicking 'Claim this business' directly from Google Maps or Google Search. Google will then prompt you to request access from the current owner.

The current owner has 3 to 7 days to respond. If you don't get a response, you can follow the steps indicated by Google (proof of address, invoices, legal documents) to recover ownership of your listing.

Our agency can guide you through this process: we prepare the necessary documentation and follow up with Google so you can quickly regain complete management of your Google Business Profile.

Yes, of course. We help local businesses promote their Google Business Profile listings through sponsored campaigns. This allows your business to appear at the very top of Google Maps results, with more visibility than your direct competitors.

When a user searches 'Italian restaurant Madrid', your profile can stand out, accompanied by call-to-action buttons like 'Call' or 'Get directions'.

Additionally, we also optimize your Google Business Profile: we add attractive photos, manage customer reviews, and regularly update hours and services. This combined work (optimization + advertising) significantly boosts your credibility and attracts more potential customers directly to your business.

Yes, our agency can manage multiple Google Business Profiles simultaneously, whether for multi-location businesses (multiple agencies, stores, showrooms, restaurants, etc.) or franchise networks.

Centralized management ensures information consistency (name, address, phone, hours, categories), as well as publishing content and responding to customer reviews uniformly across all your listings.

Each location is worked on individually (photos, hours, customer reviews) but remains linked to your main brand to strengthen credibility. Thanks to our support, your points of sale or branches appear correctly in each target city, with reliable and optimized information.

Google Business Profile and SEO are two complementary strategies for increasing your online visibility, but they work differently.

Your Google Business Profile allows you to appear on Google Maps and in local results when someone searches for a business near their location. It's ideal for attracting nearby customers searching for 'hair salon near me' or 'plumber in Valencia'.

SEO (search engine optimization), on the other hand, works on positioning your website in Google's organic results. It allows you to capture customers searching for broader information about your services, comparisons, or specialized content.

The ideal approach is to combine both strategies: a well-optimized Google Business Profile to capture local customers, and a solid SEO strategy to dominate search results at a national level. Our agency offers both services to maximize your online presence and generate more qualified leads.

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